Frequently Asked Questions

General

Are you appointment only?

Yes. Due to the number of inquiries as well as duration of services, we schedule a few days or week in advance.

Do I need to provide water/power?

Currently, yes. For Interior services, a water source on your end may not be needed. However, for exterior services, a water source will be needed.

Do you come to me?

Yes, we are fully mobile!

How long does a full detail take?

The simple answer is it depends. Depends on the condition and size of your vehicle. Maintenance details or cleaner vehicles can take anywhere from 1-3 hours. Extremely neglected vehicles can take 5-6 hours .

My vehicle has a specific problem area I’m unsure about, can I get in touch?

Always! Visit the contact page and let us know what we can do for you. We understand every customer, vehicle, and situation is different and unique!

What payment methods do you accept?

We accept various payment methods, including cash, card payments through SquareⓇ, Venmo, or CashApp.

Where do you service?

Currently we service throughout Leesburg, Purcellville, Ashburn, Sterling, South Riding, Chantilly, Reston, Herndon, Fairfax Tysons Corner, parts of West Virginia and Maryland!

Interior Services

Can you remove all stains and spills from seats/carpets?

To an extent. The only stains which might not come out are of acidic spills, chemicals, or very old set in stains. However, even with those, we will do everything in our power to get them out!

I have leather seats, how do you shampoo them?

We use a designated leather cleaner, followed by a leather conditioner to leave seats plush and soft. Leather needs conditioner, which is essentially a lotion, over time as it will dry out. Think about it like moisturizing skin!

I have lots of pet hair in my car, can you remove it?

Of course! We’re sure your pets meant no harm, fear not, we do remove pet hair.

My car smells really bad, can you remove bad odor?

Yes we can. Odors usually come from old food, spills, or mold inside your car. Once these are extracted, you’ll be able to open your nose again inside your vehicle :)

Exterior Services

How long will the sealant or wax last?

This depends on how much your vehicle will be out and about. If it’s always being driven in various weather conditions, wax will last around 2-3 months. If it’s not your daily driver, you can expect up to 4-6 months.

What will iron decontamination and a clay bar do to my car?

Over time, brake dust and other elements stick and bond to your vehicles paint. Some of these contaminants will not come off with a pressure washer, or even a touch wash. That’s where an Iron-Decon comes in, which will break up and loosen iron particles. Once all of those are rinsed off, a clay bar will pick up left-over contamination.

What will sealant do for my car?

The sealant will make your paint look glossy, feel buttery smooth, and provide water/chemical resistance. Next time it rains, water will bead and drape off your car, rather than gather up and sit in patches. Furthermore, bug guts, bird poop, or tree sap will be much easier to remove. Think of sealant as a fine layer of protection.

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